Gaya APA
Baer, Jay. (2016).
Hug your haters: how to embrace complaints and keep your customers .
New York:
Portfolio.
Gaya Chicago
Baer, Jay.
Hug your haters: how to embrace complaints and keep your customers.
New York:
Portfolio,
2016.
Text.
Gaya MLA
Baer, Jay.
Hug your haters: how to embrace complaints and keep your customers.
New York:
Portfolio,
2016.
Text.
Gaya Turabian
Baer, Jay.
Hug your haters: how to embrace complaints and keep your customers.
New York:
Portfolio,
2016.
Print.